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Senior Accounts Receivable / Credit and Collection Coordinator

Accounting and Finance
Permanent, Full-Time
Delta

Job Description

Are you ready to take full ownership of your job and help develop an already thriving business? Our huge client, a growing company in the wholesale sector in Burnaby, is seeking a Senior Accounts Receivable/ Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing customer base and continuously improve processes.

Key Responsibilities

  • Collect, reconcile, and manage customer account balances.
  • Ability to handle US operations, including creating new files and electronic forms, and providing weekly explanations of aging reports.
  • Review and resolve orders on credit hold, processing and approving them as necessary.
  • Evaluate customer credit applications and establish appropriate credit limits.
  • Collaborate closely with Sales and Order Management to resolve account disputes and deductions.
  • Maintain strong relationships with customers, ensuring positive interactions with accounts.
  • Process various forms of customer payments, including cash, credit cards, cheques, and EFTs.
  • Post and record payments received from customers.
  • Organize and maintain customer files, including daily filing of invoices, credit notes, and related documents.
  • Provide exception reports to the Controller.
  • Identify overdue customer accounts and initiate external collection efforts, including small claims court applications if needed.

Qualifications

  • Accounting certificate, diploma or degree
  • Strong English communication skills, with the ability to listen, understand, and effectively interact with customers and team members.
  • Proficient in basic accounting principles, MS Office (Excel, Word), and SAP Business One, with a strong focus on detail-oriented work and meeting deadlines.
  • Demonstrates strong organizational and multi-tasking abilities, effectively managing time and working well under pressure across various departments.
  • Excellent communication and collaboration skills, with openness and transparency; French speaking is an asset.
  • Experience with SAP and Sage, along with solid reconciliation abilities.
  • Skilled in managing documentation, filing, and creating SOPs, with strong organizational abilities.
  • Capable of multi-tasking in a high-stress environment, meeting tight deadlines and managing various cut-off days.
  • A self-starter who can take full ownership of managing 30-40 customer accounts and introducing new ideas.
  • Ideally, 2 years of experience in credit, collection, and general accounting within a distribution or manufacturing environment, though the right experience and mindset are also considered.

What's In It For You

An annual salary in the $60-70K range based on the skills and experience you bring to the role, as well as health, dental and vision benefits, and a company pension plan.

Salary

$60,000-70,000/year
 
 

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