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Client Services Administrator – Hybrid

Administration Positions, Customer Service
Permanent, Full-Time
Vancouver

Job Description

A fast-growing company based in the heart of downtown Vancouver is seeking a Client Services individual to assist with the administration of contract and onboarding processes. This will involve regular interaction with internal and external stakeholders.

They are looking for a dedicated team player with excellent communication skills and at least 2 years’ experience in a sales support or customer service role.

Their office is surrounded by great places to grab coffee and lunch and they also offer a hybrid work model in which you can work up to 3 days a week from home.

Key Responsibilities

  • Create and review various paperwork and documents
  • Maintain electronic files and records
  • Receive and address internal stakeholder questions and concerns
  • Review various documents for accuracy, identify and rectify any issues
  • Assist accounting team with payroll feeds, address and resolve any issues
  • Assist as needed on special projects and other duties

Qualifications

  • 2+ years’ experience in a customer service and/or sales support role
  • Computer proficiency with MS Office (Word & Excel)
  • Invoicing, contracting, payroll and accounts receivable experience is an asset but not required
  • Ability to handle sensitive information with discretion
  • Outstanding customer service skills
  • Ability to prioritize workload to meet deadlines

What's In It For You

They are offering a salary in the $45-50K range as well as a bonus plan and comprehensive benefits.

Salary

$45,000-50,000/year
 
 

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